Privacy & Policy

It is our policy to secure the information of each customer who visits our website. We aim to keep a set of privacy for all our clients. Our policy demonstrates how we acquire and make use of your records to provide the high-quality services, the information is gathered with a sole consent of our clients for using advertisement, promotional strategies, informative mailing and a plethora of services that we provide. In case our customer, later on, decides not to take our services, the data provided by you will still be protected as per our policy.

Why do We Collect Information?

Information gathered by Silicon Graphics is just a method of self-assessment; the data is collected to ensure the best service quality and deliver you with the information which is of your primary interest. The information gathered helps us know how many customers we have acquired and what enticed them to explore us!

Above all, Silicon Graphics collects information to improve the services it offers and to present clients with information and services related to your needs. Similarly, we use your data to understand and measure our success of the execution of services. For example, complete information and facts help us understand the quality of the audience we have attracted and how they explore our sites.

Personal Data Collection and Communication

Every client’s information we collect is given by clients voluntarily. The information may be presented in diverse ways by clients depending on what kind of service they choose.

For instance, your credit card information can be sent to us while you have signed up on our company’s website or when giving your records over the phone. Our payment method is done by third-party providers such as PayPal, 2 Checkout, Authorize, and Stripe. The companies discussed above will never recollect, share, or restore your personal information as they are only entitled to carry the billing of our services.

If our client wants to run a promotional campaign, we will extract some data from them, which includes name, address, physical location, credit card information, and other related information to complete the task. The above data is extracted only for the duration of the registration procedure.

Your E-mail is essential to us so that we can send you relevant information related to the offerings you have chosen. Also, your E-Mail is used to keep you updated about our upcoming plans, projects, and services that may interest you. However, each of our promotional messages comes with the option of unsubscribing.

For such forms of emails, we may also require your non-public details, including email address, location, phone number, and name of the business. Before writing us an email, please write in the subject, "promotional messages opt-out.” You may submit your credit card information online or on the phone while opting for our offerings. Our payment process is executed by the third-party service providers like PayPal 2Checkout, Authorize, and Stripe.

Data you provide

It is strictly prohibited and against our standards to associate any information given by the clients on our website. Your data is collected during registration or sign up may only be used to deliver our services information that is relevant to your needs. In case you need to change or update your information, you can do so by conveying us the message via e-mail or phone call.

Protection and Use Of Personal Information

As mentioned above, any information you provide is not to be shared on site. However, in case the company is merged with some other firm or sold out, your information may be transferred. Nevertheless, none of the third-party company has any right to utilize your personal information. These third-party companies contain the sole purpose of delivering their available services. However, we do keep the right to disclose your information if required by the law. We believe that exposure is vital to secure our rights & follow court requests, a judicial proceeding, or any lawful procedure served on our site.

Other Information we collect

We do collect some additional information that is not private through cookies. This type of information includes IP address, bclearfixser and the pages you visit on site. Besides, we monitor how visited our website and which of the linked you have clicked to find your desired services. Also, we do send some of your data to our partners & other third parties. All of this information is anonymous and non-discriminative.

A cookie is a small text file that a service provider or websites transfer to your PC’s hard drive via a Web browser. These cookies help the service providers & the sites and to identify your browser to remember certain information.

These Cookies may be eliminated via following the ‘help file’ of your internet bclearfixser's. In case you do not accept our cookies, you may still have the ability to visit our website, but your access to some parts will be restricted. Your activity on the site is monitored to help us in imparting you with a tailored online experience, render technical support, evaluate our website, and to personalize our services according to the need of the audience.

Data Retention

The information gathered from you is kept for a specified period, even if the partnership or the assigned work is completed. This is also applicable if you are obtaining or have just opted for our services and later decide to end or not proceed with the service, or you already consumed the services. In case of any situation, your data will remain with us up to four years following the completion of our partnership, or the date you decided to reject our services, or from the time when you find in the availability of the service.

During the information maintenance time, as stated earlier, our clients can erase their data from our database by contacting us via chat, E-Mail, or telephone. For that, the client must mention his name, telephone number, physical location, email address, business name, and area with "Remove Personally Identifiable Information" in the title, so we can find your information and process your removal demand. However, any identifiable information provided is not dependent on the maintenance period and is, therefore, cannot be erased.

How Long Will Silicon Graphics Keep My Personal Information?

We at Silicon Graphics keep the information you provided in our database for as long as it’s necessary to deliver our services, or during any relevant contract, you hold with Silicon Graphics (this explains which information should be kept for how much period). In the case where you wish to leave your account services with Silicon Graphics, or the services are cancelled, your information will remain on our database for one year and will be deleted automatically. During the time your data is in our systems, people cannot use your personal information.

If you share any personal details with Silicon Graphics, we will maintain your details until it is reasonably required for the submission.

Silicon Graphics guarantees that it does not rent, sell or share your personal data with other people or those who aren’t affiliated with our company unless you allow us to share your information with your permission or under following circumstances:
- We share your data with our reliable partners who work on behalf of Silicon Graphics under confidentiality agreements. Such companies & partners may use your data to help Silicon Graphics provide the services at its top quality. However, these partners or companies do not hold any right to use or share your personal information independently.

- In case to respond to court orders, subpoenas, or legal process, or to defend against legal claims or to exercise our legal rights.

- Because of transparency and legal practices, it is necessary to share information to investigate, prevent, or take action for any suspected, fraud, illegal activities, situations involving potential threats to the physical safety of any person, violations of Silicon Graphics terms of use, or as otherwise required by law.

- Because of transparency and legal practices, it is necessary to share information to investigate, prevent, or take action for any suspected, fraud, illegal activities, situations involving potential threats to the physical safety of any person, violations of Silicon Graphics terms of use, or as otherwise required by law.

Third-party website links

We do maintain relationships with some other websites, for instance, our advertisers, customers, business partners, and associates. We keep no control over their daily business practices or operations. As we don't possess control over the information and policies of these third-party sites. However, you may wish to separately evaluate to know how they gather and utilize personal information.

Security Information

Your information stored by Silicon Graphics is entirely protected by using industry-standard security measures. All the information is protected and secured with firewalls and encrypted protocols. This practice is maintained to stop any unauthorized access to our valuable data. Our meticulously developed security system secures your information from being misused or alteration. Highly sensitive data like credit card information, is highly protected through secure socket layer (SSL). This system delivers encryption during the process. Our professionals are trained to protect your data. Both external and internal resources are revised for the capability of our security process.

Revision Policy

Silicon Graphics provides you with assurance for an unlimited revision according to your particular packages. Our customers can ask for revisions as per the package, and there shall be no extra fee for it. However, the concept and design will remain identical, and the customer can ask for revisions on any one of the provided options. Moreover, change on several options is either inadmissible or will be charged discretely. The reversal time of a standard revision would be approx. 48 to 72 hours for website design and logo, 3 to 5 days for video animations, whereas the timeline for apps, software, and games may vary depending on the revision scope. Equally, the periods for development and functionality revisions may also differ depending on the scope of work.

Protection for children

There is no information to be collected from anyone who is under 13 years of age.

Changes to this privacy policy

There is a possibility our policy may change over a specific period. But, the change in our policy will be updated and our fellow clients on www.SiliconGraphics.ae. Also, we maintain no right to alter our security proclamation, so it is recommended you stay connected with our website.

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